Yes you can, and no it will not. That having been said there are a few things you need to know. If the order has not been dispatched, then there is no issue and we can do that for you easily. If your order has only just been marked as dispatched very recently, then we can usually help. However, we are receiving many post collections each day from the Royal Mail, so it may well be too late to do anything about it. You can of course return unwanted goods via the returns policy.

Unfortunately, no you cannot add to that specific order. The reason for this is the interaction between our inventory management system and our payment systems, once an order is confirmed it cannot be tampered with. However all is not lost, if you contact huztcg@gmail.com, we will try and find a way to accommodate your wishes.

As long as the order has not been dispatched then you can indeed change it from the 'my orders' section of your profile. If that does not work, or you are having issues, then please contact our customer services and we will do our best to ensure that it is changed.

No. If the item is on the site it should be available to send, and if for any reason it is not we will issue you a full refund for it.

We tend to ship all new releases on the day before the official release date (although there are a couple of notable exceptions). Therefore if you want your items for the day of release you need to select a next day shipping service. Next day courier (except for bank holidays) and Next day special delivery are a guaranteed next day service. The Royal Mail Tracked 24 service is not, and can take up to two working days to arrive. (However, 95% of the time it does arrive the next working day, including Saturday’s). We aim to get all orders to you for the day of release but this may not always be the case.

Unfortunately, quite often when pre-orders are put up the market price has not settled. This means that there can be changes in the price. If you have placed an order and the price later drops, we will honour the new price and refund you the difference, but please contact us to arrange this. If the price goes up, then we will honour the initial price you have paid and you will not be charged more. This does not apply to pre-order singles. If you have seen a lower price, then wait to order and the price has gone up in the meantime, then we are sorry to say that we will not be able to offer the previous price.

We offer 2 payment options: Firstly there is card payment, this can either be a debit or credit card. Secondly we can offer PayPal as an option.

Unfortunately, that is not a service we offer. We have no access to the payment system so there would be no way for us to charge you for the order. This was chosen as a security feature to ensure that your debit/ credit cards could not be fraudulently charged.

It depends on when you placed it. If orders are placed before 2 pm Monday to Friday then they will be dispatched that very same day. If orders are placed after 2 pm then they will dispatched on the next working day. Please note working days are considered to be Monday to Friday.